Returns & Exchanges

At Celestia, we want you to be completely enamored with your fashion choices, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original box and attach the pre-paid shipping label provided via your email.

3

Ship the Items

Drop off your package at any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.

4

Receive Your Refund

Once our quality team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing